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Consumer Sciences, Texas Tech University
Client Services
Course:
Practicum in Human Services
Grade Level:
11-12
Extended Practicum in Human Services
Topic:
Interactions
Practicum in Human Services TEKS Addressed:
(1) The student demonstrates professional standards/employability skills as required by
business and industry. The student is expected to:
(E) develop problem-solving and critical-thinking skills.
(3) The student uses oral and written communication skills and solves problems using
critical-thinking skills. The student is expected to:
(B) use effective communication skills, such as ability to empathize, motivate, listen
attentively, and speak courteously and respectfully, when working with clients.
(6) The student determines a healthy environment that inspires client confidence in
services provided. The student is expected to:
(D) identify appropriate social skills necessary for interacting with a diverse population.
(9) The student selects and uses appropriate business procedures and equipment to
produce satisfying client outcomes and business success. The student is expected to:
(C) respond to client questions appropriately.
Extended Practicum in Human Services TEKS Addressed:
(1) The student demonstrates professional standards/employability skills as required by
business and industry. The student is expected to:
(C) demonstrate professional standards and personal qualities needed to be
employable such as self-discipline, positive attitude, integrity, leadership,
appreciation for diversity, customer service, work ethic, and adaptability with
increased fluency.
(E) employ teamwork and conflict-management skills with increased fluency to achieve
collective goals.
(2) The student applies professional communications strategies. The student is expected
to:
(C) analyze, interpret, and effectively communicate information.
(E) exhibit public relations skills to maintain internal and external customer/client
satisfaction.
(6) The student participates in a supervised human services experience. The student is
expected to:
(A) conduct, document, and evaluate learning activities in a supervised human services
experience.
(D) employ appropriate social skills necessary for interacting with a diverse population.
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